GETTING STARTED

Getting Started With API Global Resources Is Simple As 1-2-3!

At API Global Resources, we take care to provide our customers high quality services personalized for their unique needs. We are available to assist you 24 hours a day, 7 days a week. Our Client Support Professionals are professional, courteous and efficient.

Step 1: Become a Client Support Professional
Becoming a Client Support Professional (CSP) is a multi-step process with a few easy-to-complete requirements. If you are at least 18 years old, you can apply now.

  • You will be required to complete a voice assessment. The assessment demonstrates your skills and helps API Global Resources recommend you to the most appropriate clients.
  • Complete a national criminal background check. Once completed, your results are sent to API Global Resources within 3 to 4business days.
  • Enroll and complete CSP 101. You have seven (7) full calendar days to complete the program.

Step 2: Complete the Virtual Service Business Consultant Application
API Global Resources will contract with any Client Support Professional to provide customer interaction services. It is easy to establish a Virtual Services Business, which is simply an incorporated entity you own and through which you will operate your customer interaction services business.

Step 3: Set Up a Home Office
You are almost ready to unleash your earning potential with the flexibility you have always dreamed about. The final step is setting up a home office that meets our technology requirements and other specifications for servicing our clients. In order to provide consistent, high standards the requirements include:

  • Bank account to accept direct deposits
  • High-speed Internet access
  • Separate no-frills land line telephone (No digital, cellular or VOIP)
  • E-mail account with an approved ISP* (no AOL or Yahoo)
  • Headset

Once you have successfully set-up your home office that meets our standards, you can choose opportunities you would like to service, obtain certification, and start earning compensation and experiencing your dreams of having more.